Based in Brisbane, Australia, Christina Lake is the founder of Etikos Consulting, a consultancy that partners with clients for right-sized, sustainable, scalable and audit-ready Pharmacovigilance and Medical Information solutions. After more than 24 years in biopharma operations and leadership, what continues to drive Christina is the pursuit of excellence for improved patient outcomes. As a strong believer in balancing technical knowledge and compliance requirements with operational agility, Christina blends strong functional expertise with a pragmatic, customer and patient centric approach. A sizeable part of Christina’s career has involved remote and multi-cultural team leadership across the Asia Pacific region, while based in Australia. Christina has had pivotal roles in leading and transforming regional operations and teams, including at Kyowa Kirin and UCB Pharma. This included improving cross-country and cross-functional integration and collaborations, strengthening governance frameworks and harmonising operations across Australia, China, Japan, ASEAN, India, Korea and Taiwan. Christina has championed Pharmacovigilance and Information at various cross-functional initiatives, including in mergers, acquisitions and divestments, bridging technical expertise and compliance requirements with corporate growth and organisational change. Outside of work, Christina is an Adjunct Lecturer at the School of Pharmacy, University of Queensland, helping grow the next generation of healthcare professionals.

Lorenza Ricacho is the Regional Head of Patient Safety at Commercial Eyes, bringing over 18 years of pharmacovigilance experience across the Asia-Pacific region. She has consistently led the development and management of scalable patient safety operations, with a strong emphasis on regulatory compliance, quality oversight, and effective cross-functional collaboration. As the appointed Qualified Person for Pharmacovigilance (QPPV) for multiple sponsors across Australia, New Zealand, Singapore, Malaysia, and Canada, Lorenza plays a pivotal role in ensuring patient safety and adherence to international regulatory standards. She currently leads a team of 20 dedicated professionals, overseeing inspection and audit readiness, signal detection, case processing, and the development of robust quality management systems. Lorenza is instrumental in establishing pharmacovigilance functions in Japan and driving operational excellence across culturally and regulatory diverse markets. Known for her strategic mindset and hands-on leadership, she balances compliance with operational pragmatism, enabling organisations to navigate complex safety requirements effectively. Lorenza actively contributes to the ARCS network and engages in broader regulatory and scientific discussions. Her commitment to advancing pharmacovigilance practice is reflected in her collaborative approach and deep understanding of regional and global safety frameworks.