A07. The Neuropsychology of Compliance: Why GxP & Regulatory Training is Failing—And How to Fix It for Good

Tracks
Leadership, Wellness & Resilience
Tuesday, June 3, 2025
11:15 AM - 12:15 PM
C2.5+C2.6

Chair & Speakers

Agenda Item Image
Ms Shilpa Agarwal
Founder
ClinEQ Training

The Neuropsychology of Compliance: Why GxP Training Is Failing — and How to Fix It for Good

Abstract

The Neuropsychology of Compliance: Why GxP & Regulatory Training is Failing—and How to Fix It for Good

Traditional compliance training is fundamentally flawed—90% of what employees learn is forgotten within a week, leading to recurring deviations, costly audit findings, and increased regulatory risks. The problem? Most training fights against how the brain naturally learns and retains information.

This session exposes the cognitive and behavioural science gaps in standard GxP learning programs and introduces the ClinEQ Neuro-Compliance Training Model—a next-generation approach that rewires the subconscious mind for automatic, lasting compliance. Drawing on principles of neuropsychology, behavioural conditioning, and emotional intelligence, the model transforms compliance from a forced effort into an intuitive daily habit.

We’ll examine how conventional training models often stop at knowledge transfer, failing to drive real behavioural change or long-term outcomes. You’ll gain practical strategies to reduce human error, increase retention, and embed compliance into real-world workflows—by designing training that works with the brain, not against it.

Ideal for QA, L&D, and clinical operations professionals, this session offers a fresh, science-backed approach to turn regulatory training into a culture-building, risk-reducing, performance-boosting tool.

Biography

Shilpa Agarwal Founder & Lead Trainer, ClinEQ Training What if compliance training didn’t just tick regulatory boxes—but actually changed behaviour? Shilpa Agarwal helps pharma and clinical research teams achieve exactly that. With 18+ years in clinical trials, auditing, and L&D strategy, she understands why most GxP training fails: it ignores the human brain. Through her consultancy, ClinEQ Training, Shilpa blends regulatory expertise with neuropsychology, NLP, and behavioural science to deliver learning that sticks—reducing error rates, elevating performance, and building cultures of integrity. At ARCS 2025, she’ll explore how fear, overload, and poor psychological safety quietly undermine compliance—and how brain-aligned training can flip the script. If you want your teams to do the right thing because they want to, not because they’re told to—don’t miss this session.
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